The People Operator

The People systems that actually work, with the receipts.

A weekly brief for Heads of People at venture-backed startups. Each issue takes one real problem in performance, comp, or hiring and shows the system that fixed it, with the numbers and the mechanism.

Written by Owen, Head of People at a Series B fintech. Built the function from the ground up to 150+ people across the UK, US, Europe and Africa, and shipped 20+ tools to run it.

Free. Every Wednesday.

Latest issues View all issues →
Hiring 15 Jul 2026

I built a bot to chase interviewers for feedback. Here is the whole system.

Chasing interview feedback was costing me hours every week. Now a bot does it, and it nudges the CEO the same as everyone else.

5 min read
Performance 8 Jul 2026

Your Managers Are Meeting, Not Coaching.

Performance reviews don't fail at review time. They fail in the six months before, when nobody is collecting evidence.

5 min read